Efficient Time Tracking with HRLocker Clock-In Tablets

Our tablets are designed to help streamline and simplify employee time tracking.

 

Time Tracking Solution

HRLocker Tablets

Everything you need to know about HRLocker tablet’s features, specifications, setup requirements, and support details to ensure a smooth and efficient experience.
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Tablet Overview

The HRLocker Clock in Tablets are UROVO P8100P 10″ Android Tablet PCs. These tablets are equipped with robust features to handle various business needs, ensuring durability and high performance.

 

Key Features

Operating System: Android 10
Processor: Qualcom Octa-Core 2.2 GHz
Memory: 4GB RAM, 64GB ROM (expandable with a Micro-SD card up to 256GB)
Display: 10.1-inch screen with a resolution of 1200×1920 pixels
Touch Screen: Ultra-sensitive capacitive touch panel that works with gloves and wet fingers
Battery: 10000mAh for extended usage
Camera: Front 5MP, Rear 13MP with flash
Durability: 1.2m drop-proof, IP67 rated for dust and water resistance

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Efficient Time Tracking with HRLocker Clock-In Tablets
Efficient Time Tracking with HRLocker Clock-In Tablets

Mounting Options

The tablets come with flexible mounting solutions from ENS, allowing you to choose between countertop, compact countertop, and wall mount setups. Each mount can be set to portrait or landscape orientation and includes options for quick release or locking mechanisms for added security.

 

Specifications

Dimensions: 255.4 x 175 x 18.5 mm
Weight: Lightweight for ease of installation and mobility
Connectivity:
     Wi-Fi: 2.4G/5G, supporting IEEE 802.11a/b/g/n/ac
     Bluetooth: BT 5.0 + BR/EDR + BLE
     GPS: Supports GPS, A-GPS, BEIDOU, GLONASS, Galileo
     SIM Slots: Dual SIM for flexible network usage
Ports:
     USB Type-C for charging and data transfer
     3.5mm audio jack
     Sensors: Light, Accelerator, Geomagnetic, Gyro

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Requirements for Setup

Internet Connection: Ensure a stable Wi-Fi connection for synchronization and data transfer.

Power Source: Access to a standard electrical outlet for the power supply unit.

Mounting Surface: Suitable wall or countertop for mounting the tablet securely.

 

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Efficient Time Tracking with HRLocker Clock-In Tablets

Contact for Support

HRLocker partners with Qualcom Systems Ltd to provide comprehensive IT support and service management. Key aspects of our support include:

Service Desk: Available from 08:00 to 18:00, Monday to Friday, for incident and service request management.

Out of Hours Support: 24/7 support for critical issues to ensure minimal downtime.

Field Service: Onsite support for hardware issues, including next business day replacements for faulty units logged before 14:00.

Maintenance and Updates: Regular system maintenance, updates, and backup management to ensure continuous and secure operation.

 

 

For any support requests or incidents, please contact:

Support Email: support@qualcom.ie

Support Phone: +353 1 475 02 02 (Press 1 for the Support Team)

Out of Hours Support Phone: +353 1 413 30 40

 

FAQs - Frequently Asked Question about HRLocker Clock In Tablets

What services are included in the Qualcom Service Agreement with HR Locker?

The Qualcom Service Agreement with HR Locker includes a variety of managed IT services such as:
– Service Desk and Incident Management
– Hardware Break/Fix Maintenance
– Workstation and Server Management
– Disaster Recovery as a Service (DRaaS)
– Microsoft 365 and Azure Management
– Security Services including Dark Web Monitoring, Vulnerability Scanning, and Pen Testing
– Cloud Services and VOIP
– Regular Environment Reviews and Site Visits

How do I log an incident with Qualcom?

Incidents can be logged during normal working hours (Monday to Friday, 08:00 to 18:00) by emailing support@qualcom.ie or via the Autotask Client Portal.

You can also call +353 1 475 0202 and press “1” to connect to the Support Team.

For out-of-hours support, call +353 1 413 3040; an engineer will be paged and will contact you within 30 minutes.

What are the response times for different levels of incidents?

Qualcom’s response times are categorized based on the severity of the incident:

– Critical: Response within 30 minutes, resolution within 4 hours, and customer update every 2 hours.
– High: Response within 30 minutes, resolution within 8 hours, and customer update every 4 hours.
– Medium: Response within 2 hours, resolution within 16 hours, and customer update every 8 hours.
– Low: Response within 4 hours, resolution within 24 hours, and customer update every 8 hours.

What are the hours of operation for Qualcom’s service desk?

Qualcom’s service desk operates from 08:00 to 18:00 GMT, Monday to Friday, excluding bank holidays. Support is also available 24×7 by contacting the out-of-hours support desk for critical incidents.

What is included in the security services provided by Qualcom?

Qualcom offers a comprehensive suite of security services including:

– Perimeter Gateway Management and Firewall Patching
– Dark Web Monitoring
– Vulnerability Scanning
– Penetration Testing (Quarterly)
– Microsoft 365 Data Protection
– Security Awareness Training
– Mobile Device Management and Threat Defense
– Real-Time Threat Mitigation and Impersonation Protection

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